Senior Business Operations Specialist

We are looking for a detail-oriented and proactive Senior Business Operations Specialist to join our dynamic team.

In this role, you will focus on P&L modeling, margin analysis, and contract coordination, while supporting reporting and operational processes.

You will work closely with cross-functional stakeholders, prepare data-driven insights, and help ensure effective account operations and decision-making.

At EPAM Belarus, employees have the flexibility to choose the environment that suits them best. You can work from any location in Belarus, whether it's your home or our offices in Minsk, Grodno, Brest, Gomel, Mogilev or Vitebsk.

Responsibilities:

• Perform P&L modeling (include factors, evaluate varied commercial models, calculate contract prices or rates) while requiring a deep understanding of the business substance

• Control account margin: review forecast, analyze factors, understand all margin impacts

• Drive contracts preparation and manage contract review workflow: submit contracts to the required organization (legal, finance, delivery), control the status to meet deadlines

• Develop, set, and manage reports required for stakeholders for decision making: determine possible content of reports, collect data efficiently, ensure data quality, determine factors and metrics

• Provide operational support of account: organize required meetings, prepare meeting minutes, and drive meetings

• Manage and develop compliance within Business Unit accounts

• Support Governance reviews: prepare materials for governance meetings, review service levels, SLAs, KPIs, and analyze risk exposure

• Perform ad-hoc tasks from Account, Project, Delivery Managers, and the Client on account operation issues

Requirements:

• Advanced level of spoken and written English

• Understanding how commercial models operate: Staff augmentation, fixed price, flex pool, managed capacity

• Strong communication and diplomacy skills and the ability to interact with internal and external partners

• Able to learn quickly and display initiative

• Excellent time management skills, the ability to prioritize work and multitasking

• Strong analytical skills to process huge amounts of data

• Positive interpersonal skills: proactivity, diligence and accuracy

• Stress resistance and emotional stability

• Strong will to achieve the result – understand a task, find a solution, seek other solutions, with the highest quality at the end

• Good knowledge of the Microsoft Office suite of products with emphasis on Excel, PowerPoint, Visio and Word

• Prior organizational experience or applicable business experience

• Ability to work in a team

We offer/Benefits:

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it's the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year

We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs
• Unlimited access to LinkedIn Learning and Get Abstract
• Free English classes with certified teachers

We cover it all:

• Comprehensive medical & family care package
• Seven trust days per year (sick leave without a medical certificate)
• Discounts from 800+ partners (sports activities, restaurants, stores and services)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here, you will collaborate with multi-national teams, contribute to numerous innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. No matter where you are located, you will join a dedicated, creative, diverse community to help you discover your fullest potential.